Delivery and payment

How much time does the delivery take?

We deliver for one working day around Spain and big cities of Portugal such as Lisbon, Porto, and Braga.

To small cities of Portugal and whole France – for two working days.

Parcels are sent to Great Britain once a week, each Thursday. The orders reach the final destination on Tuesday-Thursday.

There is no delivery on Saturday and Sunday.

Shipments to countries (other than France, Portugal and Spain) are made on Mondays and Tuesdays

To other European countries (including Germany and Italy) we send the orders by plane each Tuesday and you receive them on Thursday (sometimes on Friday if to be delivered to islands)

We usually deliver from 9:00 a.m. to 2:00 p.m.

Kindly note that couriers do not speak Russian.

The company Seur Frio delivers around Spain and Portugal.

In France - Chronopost Food.

In Great Britain - Mareska Logistics.

In the rest of Europe - TNT and FEDEX.

All the companies have storage facilities, equipped with cold boxes and cars with refrigerators.

You can always follow your parcel on the delivery service site SEUR with the order number our managers will provide for you.

How can I pay for the order?

You can pay with a bank card – we accept all the cards except for American Express.

You can also pay with PayPal.

On the territory of Spain and Portugal you can pay in cash to the courier.

How much does the delivery cost?

To Spain and Portugal – 9€, to France-24€, to other countries depending on the weight of the purchase. Automatic calculation of the delivery cost is built into the shopping cart.

When ordering from 100€, delivery to Spain, Portugal, France-free of CHARGE!

To other countries for free from 250€